Healing Hearts Community

Serving with Heart: Compassionate Care in Funeral Service

An Interactive Seminar for Funeral Professionals

In the sacred space between loss and legacy, funeral professionals serve as quiet anchors of compassion, dignity, and steadiness. Serving With Heart is a deeply interactive, story-rich seminar designed to honor the emotional labor of your profession, while equipping you with tools to support grieving families with presence, clarity, and grace.

Led by grief companion and educator Terri Chaplin, this 2-hour immersive experience blends compassionate education, live reflection, practical communication tools, and emotional resilience strategies. You’ll walk away not only more confident in your client care, but more deeply connected to your own purpose and well-being.

💠 In This Seminar, You’ll Explore:

• The Healing Role of Funeral Professionals — How your presence shapes early grief experiences and why that matters
• Foundations of Grief Literacy — Understanding grief and how it affects individuals
• Grief-Sensitive Communication Skills — What to say, what to avoid, and how to speak to the heart, especially in vulnerable moments
• Creating Client-Centered Experiences — Going beyond transactions to build trust, safety, and emotional impact
• Resilience Tools for the Professional Heart — Learn Heart Focused Breathing, Boundary Setting, and other practices to prevent burnout and support your nervous system in high-intensity environments
• The Business Case for Compassion — Why emotionally intelligent service isn’t just good ethics, it’s good strategy

Prefer email? [email protected]

Holding Space for Grief Before Goodbye

Exploring Anticipatory Grief for Caregivers

Grief doesn’t always begin after a loss. For many caregivers, it starts long before the final goodbye, in the quiet moments of change, role shifts, uncertainty, and love held under pressure. This presentation is a gentle, compassionate space created especially for those caring for a loved one facing terminal illness, dementia, or ongoing health challenges.

We explore what anticipatory grief is, how it shows up, and why it matters. Together, we name the emotions caregivers often carry silently — sadness, fear, guilt, exhaustion, and love, all at once — offering language, validation, and understanding for grief that is deeply real and often overlooked.

A central focus is learning how to hold space, not just for the person you are caring for, but for yourself. Through heart focused breathing and a guided visualization, caregivers are supported in slowing down, reconnecting with their own hearts, and gently tending to the grief they may be carrying inside.

Leave with a deeper understanding of anticipatory grief, practical tools for your emotional wellbeing, and a renewed sense that you are not weak for feeling this way. You are human. And your grief is a reflection of your love.

Prefer email? [email protected]

Grief Informed Care for All Professionals

Where compassionate support meets sustainable care

Grief informed care is an approach that recognizes how deeply loss can affect a person’s emotional, physical, and psychological wellbeing. Grief does not follow a timeline and it does not stay neatly contained. It shows up in behaviors, emotions, communication, and the nervous system, often long after the loss itself.

Grief informed care helps professionals understand what grief looks like beyond the surface so clients and patients feel seen, heard, and supported rather than misunderstood or dismissed. It shifts the focus from fixing or minimizing grief to responding with presence, compassion, and clarity.

This approach also honors the impact grief has on professionals. When you regularly support others through loss, it can take a toll on your own wellbeing. Grief informed care includes awareness of compassion fatigue, burnout, and the importance of healthy boundaries so you can care for others without losing yourself in the process.

At its core, grief informed care creates safer spaces for healing. It supports sustainable, compassionate practice where both those receiving care and those providing it are valued, supported, and respected.

Prefer email? [email protected]

In-person Gatherings at Local Funeral Homes or Venues: Healing Hearts SharedCircle

Healing Hearts SharedCircle is a gentle, in person or virtual grief support experience designed to meet people exactly where they are in their grief. Loss doesn’t follow a calendar, and support shouldn’t be limited to certain seasons or milestones. This offering creates a safe, compassionate space for individuals to be seen, heard, and supported in community.

Each SharedCircle is guided with care and intention, beginning with grounding practices to help participants settle into their bodies and feel supported. Through heart focused breathing, guided reflection, and gentle visualization, individuals are invited to connect with what they are carrying without pressure to fix or change anything. Sharing is always optional. Presence is enough.

This experience is especially meaningful for funeral homes, community organizations, workplaces, and groups who want to extend grief support beyond traditional services. Healing Hearts SharedCircle allows people to speak their loved one’s name, honor their loss, and feel less alone in a room of understanding hearts.

Every SharedCircle is facilitated with compassion, respect, and emotional safety at the forefront. The intention is not to rush healing, but to offer steadiness, connection, and moments of comfort that participants can carry with them long after the circle ends.

If you’re seeking a meaningful way to support those who are grieving, Healing Hearts SharedCircle offers a heartfelt, accessible approach to grief support that can be offered at any time of the year.

Prefer email? [email protected]

Virtual Grief Support for Communities: Healing Hearts SharedCircle Virtual

Healing Hearts SharedCircle Virtual is an online grief support experience created to offer connection, compassion, and gentle support from wherever participants are. Grief doesn’t pause for distance, schedules, or seasons, and this virtual circle makes meaningful support accessible at any time of the year.

Each virtual SharedCircle is guided with intention and care, beginning with grounding and heart focused breathing to help participants settle and feel supported in their own space. Through gentle guided visualization and reflection, individuals are invited to connect with what they are carrying in a way that feels safe and manageable. Sharing is always optional, and participants are encouraged to honor their own comfort and boundaries.

This virtual offering is well suited for funeral homes, community organizations, support groups, and workplaces seeking to extend compassionate grief support beyond in person gatherings. Healing Hearts SharedCircle Virtual creates a sense of togetherness even across screens, reminding participants that they are not alone in their grief.

The focus of each circle is not on fixing or rushing healing, but on creating space for presence, understanding, and connection. Participants often leave feeling more grounded, supported, and gently held, carrying the experience with them long after the session ends.

Healing Hearts SharedCircle Virtual offers a meaningful way to support grieving individuals with warmth, accessibility, and heart centered care, wherever they may be.

Prefer email? [email protected]