Communicate with Confidence: Learn exactly what to say, and what to avoid, during sensitive conversations with grieving families..
Avoid Unintended Harm: Recognize common phrases that may deepen grief and discover compassionate alternatives.
Build Deeper Trust: Use grief-informed language that comforts, supports, and strengthens your professional presence.

Terri Chaplin
Terri is a grief companion and educator with over five years of experience holding space for those navigating profound loss. She honors grief without trying to fix it, offering presence, deep listening, and compassionate support rooted in the companioning model. As the creator and lead educator of two certification programs in grief and life coaching, she equips others to support the grieving with empathy and integrity. Through workshops, writing, and mentoring, Terri helps others carry both love and loss with grace, offering guidance that nurtures resilience, meaning, and healing in a safe and heart-centered way.
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